Fake Google review: what to do?

How to deal with fake Google reviews ? Today, digital is omnipresent in our daily life. And it is even more so for growing businesses that are facing consumer reviews. All traders are obsessed with google reviews or yellow pages. Every business wants to grow and prosper, but this is only possible with a good online presence. But also thanks to a management of its E-reputation and brand image. A Google my business listing is one of the first tools that you Ethiopia Email List must-have for your online presence. Indeed, this completely free tool for companies is one of the first results displayed on search engines like Google.

This online listing represents your business with Google customer reviews . Creating and maintaining your GMB page makes it possible to attract more Internet users, to convert them into customers in order to increase web traffic and therefore your turnover. However, this practice is not without risks. Customers can share their positive or negative reviews of your products or services as well as their past good or bad experience at your establishment. It is not without risk that you will receive a few bad reviews online bringing up problems that must be addressed and resolved.

Too many negative Google reviews can damage your reputation

Therefore the business. Anyway, and with respect to your other customers, it is essential to answer them in an objective way in order to demonstrate your ability to “after-sales service” and solve customer problems. Report and report a negative Google review In order to understand the difference between denouncing facts and defamation, we give you the legal definition of defamation on the internet: “Defamation is an act intended to alert a community of fact felt or judged as illegal criminal tort or abusive”. It is possible to denounce a person who harms us or who harms a third party if he is not slanderous. It will therefore be a testimony for the prosecution.

On the other hand, if you say anything that damages the honor or the consideration of a person, you are committing an offense of defamation. Obviously it is an investigation conducted you will be exonerated if you provide proof of the veracity of your words. People in your private circle cannot share bad reviews unrelated to your business even with proof of truthfulness. You will understand that if you have not made huge mistakes with your customers, it cannot be defamatory on your Google reviews . A Google review is defamatory if it harms a person’s honor or esteem.

Or if it is slanderous or if it concerns your private life

request for customer reviews The limit of an opinion between denouncing facts and defamation google search engine In order to better understand the difference between denouncing facts and defamation, we give you the exact and legal definition of defamation on the internet: “Defamation is an act intended to alert a community of fact felt or judged to be illegal criminal tortious or abusive ”. It is possible to denounce a person who harms us or who harms a third party if he is not slanderous or corresponding to a false testimony. It will therefore be a testimony for the prosecution.

On the other hand, if you say anything that damages the honor or the consideration of a person if this person is clearly identifiable, you are committing an offense of defamation (regardless of the mode of communication used). Obviously it is an investigation conducted you will be exonerated if you provide proof of the veracity of your words. In addition, people in your private circle cannot share bad opinions against you that have no connection with your business, even with proof of the veracity. You will understand that if you have not made huge mistakes with your customers, they cannot be defamatory on your Google reviews .

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