Too technical and organizational security measures
That it must ensure compliance with these measures ”. What happens in the event of failure? It has been established that the fact for a data controller to conclude a subcontracting contract does not induce a transfer of responsibility. Indeed, subcontracting does not discharge the controller in any way. “The mere mention of a security obligation in a subcontracting contract does not exempt the data controller from ensuring himself” of the security of the data ( CE, 30 Dec. 2015, Sté Orange, no. ° 385019). Data security concerns both the manager Kazakhstan Email List and the subcontractor. Therefore, liability and possible sanction in this matter also concern them. Finally, the obligation to secure data is an essential prerequisite for any processing.
Adequate security for your client-prospect files adds value to your leads. Indeed, a file that sells well is a legal and protected file … If you enjoyed this article, check out our articles on legal regulation or check out our white paper Legal Aspects of Lead Generation. Do you want to be supported in your process of increasing your leads ? We invite you to contact our teams for more information. The higher the customer satisfaction, the more likely they are to come back to you. Choosing the right call center for better performance Choosing a call center must meet several criteria that you have pre-established and which are favorable to you. Because yes, outsourcing its customer service or telephone prospecting should not only respond to economic factors.
You must first determine the nature of your needs in order
To be able to direct you to a good call center. A good call center should be able to respond quickly to customer expectations. Whether it is assistance or lead generation, a call center must bring you an interesting ROI. By using a specialized call center like the Force Plus one, you will obtain a nearly 96% satisfaction rate from your customers. Indeed, people working in a specialized call center like ours are people specialized in a specific area of intervention. They followed university courses pushed to even engineering studies or a business school. This allows us to have the same professional jargon and to establish a relationship of equal trust.
Using a call center or what we could call in 2019 a lead center is a real economic opportunity. Indeed, you will have the advantages of call centers and lead processing while improving your customer relationship. On the other hand, if you use a low-end call center, your reputation could be impacted. And who says non-satisfaction of customers and a bad reputation is also at a loss of leads and more contracts. If you enjoyed this article, check out our customer experience page or check out our article on what is a lead center ?
Do you want to be supported in your process of increasing your leads?
We invite you to contact our teams for more information. In the context of BtoB, this is even more true. We have previously described the skepticism of B2B leaders during a buying phase. None of them want to make mistakes and combining digital prospecting and “classic” prospecting allow you to constantly feed your prospects without being aggressive. This is called lead nurturing in marketing jargon . The main objective of this method is to constantly stay in contact with your prospect / leads. Whether it is digital or by phone, the objective is to push information to him so that he does business with you. Note that a study conducted by Marketo shows that 96% of visitors to a site are not ready to buy.
Based on this observation, the mere fact of doing digital prospecting would be a disaster for you. digital prospecting how to do? | Force Plus Therefore opting for digital prospecting is clearly a requirement that must be made in a global strategy. To help you in your procedures, do not hesitate to call on a specialized call center . By making this choice, you will be able to have a quality of service using digital and traditional tools to increase your ROI while increasing your number of leads. If you liked this article, check out our customer experience page or check out our article on the reality of chatbots and AI.